Shipping Policy
We offer FREE Standard Delivery on all orders to Mainland UK over £50.00
For orders below £50.00 we charge £5.99
At present Silksory use Royal Mail (Signed for First Class) for all UK deliveries.
All orders placed after 12pm, GMT, are processed the next working day Monday - Friday (excluding weekends). D
Delivery, once processed, takes 2 - 4 working days.
There may be additional charges for the 'offshore domestic regions' and ‘Scottish Highlands’: the Channel Islands, Isle of Wight, Isle of Man, Scilly Isles, Scottish Highlands, Scottish Islands and Northern Ireland.
If your address is outside of the UK mainland please contact for a delivery quote by email: hello@silksory.com
We are a small family business and ask that you bear with us.
Order confirmation
When we receive your order, we provide you with a confirmation to your email. In addition, when you receive your order confirmation we have pre-authorised your payment method. In the event that your items are unavailable for immediate despatch, we remove the pre-authorisation from your credit card and send you an email informing you of our actions. When items are available to be despatched, we process the charges and prepare to despatch your order.
How will my order be delivered?
All orders will be delivered using Royal Mail First Class. Once we process your payment, we despatch your items within the delivery time frame stated on the product page. Then, we send you a despatch notification after your item/s have left the warehouse.
At present Silksory use Royal Mail (Signed for First Class) for all UK deliveries.
All orders placed after 12pm, GMT, are processed the next working day Monday - Friday (excluding weekends). D
Delivery, once processed, takes 2 - 4 working days.
We are a small family business and ask that you bear with us.
How much does it cost?
Delivery is free of charge for orders over £60.00
For orders below £60.00 we charge £5.99
Where does Silksory deliver?
We deliver anywhere in the UK (United Kingdom)
Placing an order
As soon as we receive your order, we'll send out confirmation to your email address, this just means we've received your order in our system and we've pre-authorised your payment method ready for your purchase.
If you recently placed your order and didn't immediately receive a confirmation email from us, then there might be a few issues we can look into:
- Our emails might be going to your junk or spam folder
- There might have been a misspelling when you entered your email address during checkout
- Your email server has very strong spam filters and is identifying our emails as spam so the emails aren't going through.
To be on the safe side, we encourage our customers to provide an alternate email to hello@silksory.com
Absolutely. Silksory.com strives to provide our customers with a safe and smooth customer experience. This site uses SSL encryption technology so that you never have to worry about credit card safety.
Deliveries
We deliver to the United Kingdom only.
If you would like to make a purchase from outside the United Kingdom please get in contact and we can quote delivery fees.
Please Note: There may be additional charges for 'offshore domestic regions': the Channel Islands, Isle of Wight, Isle of Man, Scilly Isles, Scottish Islands and Northern Ireland.
Usually within 24 hours of processing your order
